We had a larger group I think 16 of us in the back room. We had 2 waitresses, which were both very nice and overall did a good job. I ordered a steak, which came out way over cooked with a side of cold broccoli I apologize for cooking your steak improperly and serving you cold broccoli.
I am sorry this experience prevents you from coming to my restaurant again and not recommending it. Having been in the restaurant business since I realize that this is a typical reaction I was hoping for a nostalgic visit because Ground Round a part of "Ground round plattsburgh ny" growing up BUT this was a sound disappointment. There were open tables but it took forever to get seated.
THEN I found out that the drink specials advertised in the I am sorry that I disappointed you with my food and service at my Ground Round. I will take appropriate corrective action regarding the service and will review Ground round plattsburgh ny menu instructions with the cooks to Ground round plattsburgh ny sure they are being followed.
I am sorry you Our family recommended this spot for dinner. We were immediately seated and greeted attentively by our server. Promptly and accurately delivered. Burgers at proper temperature and freshly dressed. We were pleasantly surprised to see a Ground Round Thank you for having your family dine at my restaurant and for your kind comments. I will be sure to share with the staff.
Be well Bob smith Owner. The 4 of us went there And it was very good. Enjoy even had live music on the patio. We have never eaten in a Ground Round before, but we were impressed at the flavor of our meals.
For a chain restaurant it was very good at an even better price. We will definitely eat at another. Food and drinks were great, staff always so friendly! We always go here on our travels, our go-to dinner place. Thank you for your comments about the food, drinks and especially the staff. Travel safe Bob Smith Owner. We were dropping off our son at college and saw they had a Ground Round in Ground round plattsburgh ny. I remember there was a chain of them in the Albany area 20 years back.
Not much has changed from what I remember atmosphere wise.
Thanks for dropping in. I am glad you enjoyed your meal and service. I hope your son enjoys his years at PSU. Service was good, fast and efficient. The house salad was a bit limp, and there should have been more dressing served with it. Clean, lots of parking. "Ground round plattsburgh ny" too loud, either. Thank you for your review I apologize for the limp lettuce in my house salad.